| Can I specify where I would like my room located (preferred floor, next to pool, etc.)?
If special requests are accepted by the hotel, a section will appear on the Reservation Form to insert such requests and submit them to
the hotel. The hotel staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because
they are subject to availability.
Is the room rate per person or per night?
Rates are quoted on a nightly basis unless otherwise specified. SOME RATES MAY REQUIRE SPECIAL IDENTIFICATION. Taxes and fees not included
unless otherwise specified in the detailed Rate Rules. Extra people, children, roll-away beds and incidentals may be subject to additional
charges.
What happens when I make a reservation?
Reservation requests will result in a new screen showing an Itinerary Number, which should be kept and used with any future correspondence
with Bluedog: Hotels & Interactive Affiliate Network (IAN). You may also be quoted a Confirmation Number. Additionally, all reservations
will be followed up within 2 to 4 hours with an email using the same Itinerary Number and, if available, a Confirmation Number.
How long will it take Bluedog: Hotels (IAN) to respond to my reservation request?
All reservation requests will result in a new screen showing an Itinerary Reservation requests will result in a new screen showing an Itinerary
Number, which should be kept and used with any future correspondence with Bluedog: Hotels (IAN). Additionally,
all reservations will be followed up with an email within 2 to 4 hours using the same Itinerary Number with the status of your reservation.
How do I check on my request for a lodging?
You may view your reservation using the "View or
Cancel?" link. Always feel free to contact us with any inquiries regarding
your request. For fastest service, please include your "Booking Number" which you will receive after you submit your booking.
I don't have long to wait for a confirmation. What can I do?
Typically, most lodging reservations are made in real time and your confirmation should only take a few seconds. You will be notified of
the status of your reservation within 2 to 4 hours. However, there can be delays. In such cases, you will receive an email from us without
a confirmation number. When we receive the confirmation number from the property, it will be emailed to you. If there is a special request
or rate change associated with your reservation, the request will be sent to a Customer Care agent for processing. You may contact us directly
at reply@travelnow.com.
If you wish to view more FAQ's click here. |
